Expand Root Container > Top of Information Store.To make sure that MFCMAPI is in Online mode, select Tools > Options, and then make sure that the Use the MDB_ONLINE flag and Use the MAPI_NO_CACHE check boxes are selected. Right-click the mailbox name at the top of the folder hierarchy in Outlook, select New Folder, and then create a folder that's named Archive01.The x86-based version of MFCMAPI should be used with the x86-based version of Office, and the 圆4-based version of MFCMAPI should be used with the 圆4-based version of Office. On the Regional and time zone settings page, change the language, select the date and time format that you want to use, select the Rename default folders so their names match the specified language option, and then select Save.Select Settings (the gear icon on the right) > Options > General (expand the list in the navigation pane) > Region and time zone.Sign in to Outlook Web App by using your credentials.Use Outlook Web App to reset the default folder names. In the Run dialog box, enter the following command, and then click OK: Outlook.exe /resetfolders In Windows 7 and Windows Vista, select Start > All Programs > Accessories > Run.

In Windows 10, Windows 8.1, and Windows 8, press Windows logo key +R.Use the /resetfolders switch to restore the missing folders at the default delivery location. To resolve this issue, reset or rename the Outlook folders by using Outlook for Windows. See the following screenshots: A working account The folder hierarchy in the mailbox may have become corrupted.įor example, in some cases, the Sent Items folder is converted into the Archive folder, and the icons that mark the two folders are incorrect. This issue occurs because Outlook 2016 for Mac can't locate and use the Sent Items folder. When you try to send email messages in Outlook 2016 for Mac, the email messages remain stuck in the Outbox folder, and you receive the following error message:

Outlook 2016 for mac inbox icons